The LCD screen on the Smart Oven® has become unreadable.
There can be two causes for this; either a lack of power to the oven or the screen, itself, has gone out.
The first thing we need to check is that all of the other functions of the oven are working correctly.
Unplug the oven then plug it back in, was there a loud beep when the oven was plugged back into the wall?
Did the Start/Cancel button light up when the oven was plugged back in?
If none of these occurred, please try a different outlet for the oven and see if it then gives any of the above responses.
Please contact us to further troubleshoot this and to find out what else we can do to assist.
This can be done by contacting our support team for further assistance.